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We at F2F Telecommunications have heard countless horror stories from customers regarding contracts they were locked into and extremely poor customer service, partly as a result of auto-renew contracts and out-of-country support Services. It seems to be a standard practice among larger companies in our industry to catch customers and then forget about their needs after the contract is signed.

Here at F2F Telecommunications, we pride ourselves on retaining customers because of our quality work, products, and service instead of contracts that trap you in our services. Here are five top reasons why we value customer service as part of our business strategy rather than a checkbox for what a company is supposed to have.

5 Top Reasons Why Customer Service is Important

Customer service is both a way to interact with your customers and a problem-solving solution that has a meaningful impact on the company, the employees, and the people you serve. There are many reasons why quality customer service is important to have in your business, but here are five of the best ones:

1) It’s Cheaper to Retain

When you break down the numbers, it’s far more profitable to keep your customers than to have a high turnover. Customer service is a major factor in retaining customers and building a loyal base, making a steady stream of profit from repeat sales that you can count on instead of constantly spending money to elicit new sales only. It’s essentially very simple, the more customers you have the more profitable your company and the more growth potential you have. It’s difficult to do this when you’re constantly soliciting customers with no steady base.

2) Referrals Over Recruiting

Word-of-mouth is an old marketing strategy that will never lose its potency, simply because people are Social and will tell their friends and family members about a company or Product they like. Positive referrals come directly from existing customers and ones you’ve served in the past, and nothing damages a good reputation or creates negative word-of-mouth faster than poor customer service. The best part of having your customers say positive things about your service and brand is that it costs you nothing from your marketing budget.

3) Retaining Employees

Good customer service is partly built out of happy customer service agents and they’re likely to be happier with policies that don’t make them feel sleazy every day. Another aspect of how good customer service helps retain employees is management’s drive to keep them happy, which means they’ll work harder to satisfy your customers. It’s a positive cycle that includes customer service strategy and keeping your employees happy to provide better customer service that is reinforced by the policies you have.

4) Proactive Opportunities

It’s difficult to know that your company has an issue unless someone tells you about it. Having a good customer service team that actively listens to your customers can help you take a proactive approach to solving problems before they become big ones. This also means listening to your customer-facing employees and taking note of what they’re trying to bring your attention to. Not only does this provide the opportunity to solve an issue before it grows out of control, but it also helps build customer loyalty and feeds retention.

5) Gives a Competitive Advantage

As we mentioned at the beginning, poor customer service seems to be a popular option amongst larger companies and that gives us at F2F Telecommunications a competitive advantage that we’re dedicated to. By providing great customer service to our current customers, they’re likely to spread the word to friends and family members who aren’t happy with their current service. That can attract new customers to us and demonstrate to us that our customer service strategy is good for our customers, keeping both our company and our customers happy.

At F2F our customer service is not only in-country but local to you. In addition to our free remote moves and changes, our on-site technicians are always available when needed. We are very proud that we’ve had the same customers for over a decade, and welcome new businesses to our services. We continuously work hard to ensure every new customer is as happy and stays with us as long as our current customers do. To learn more about us, please click below.

F2F Telecommunications | Customer Service

If you are planning to visit the Sultanate of Oman, you have surely thought about sampling some of the region’s delicious dishes. From the Shuwa to the Mashuai, here are some delicious Omani dishes you should try. If you’ve been missing out on this cuisine, don’t worry! There are so many other things to try in this beautiful country. Read on to discover more!

Majboos

In Oman, you can sample a variety of dishes that are traditional to the country. A traditional dish is Majboos, a type of rice dish topped with meat and spices, such as cardamom and saffron. This dish is usually served with yoghurt and a piece of traditional Omani bread. A dish of this nature will change your perception of rice. A must try while visiting the country is the grilled octopus.

There are a variety of grilled dishes that you can try while you’re in the Sultanate. One dish is the sambusa, which is believed to have originated in Zanzibar. It is stuffed with spiced ground beef and chicken, onion, and cabbage, and is often served with a side of cardamom-spiked rice and a cup of bitter Omani coffee.

The Omani street food tradition involves a horning car and requesting for Chai Karak (a salty buttermilk drink). You can also get some Omani rice in Al Ghubra, a local drive-through restaurant. You can also sample Madrouba, a traditional Omani dish that is only found in Muscat. The dish is served in small restaurants and is served in the streets of the capital.

Shuwa

You must try Shuwa, a delicacy from Oman that is served with rice and traditionally consumed with your hands. This meaty dish has a distinctive aroma that pervades the surroundings, and the smell alone will make you salivate. It is served on a huge platter of rice, and the dish is meant to be shared. While you’re there, make sure you get involved in the preparation process, as it can take several hours and sometimes even a day. https://stevehacks.tumblr.com/

The Omani cuisine is unique and consists of a number of local dishes that are prepared using ingredients from the land. The traditional kahwa and dates are a symbol of welcome, and they have an important place in the culture. Shuwa is a must-try, and you must try it if you’re in the country. The Omani people are very welcoming, and they’re more than happy to serve you with Omani hospitality.

Mashuai

When you’re visiting Oman, don’t miss the opportunity to try the local food. This rich and flavorful country boasts a rich culinary heritage that is both unique and distinctly local. You should try the Omani halwa, a rich, sticky dessert made from honey and dried fruits that is cooked over wood fire. Whether you’re a meat lover or a vegetarian, the Omani food is worth the try.

The traditional Omani cuisine is simply mouthwatering. Enjoy delicious rice dishes and dates, coffee, and grilled meat. The main staples of the Omani diet are rice and chicken. You’ll also be able to sample the popular dish known as Majboos, which originated in Saudi Arabia and is enjoyed by many Arabs in the Gulf. The main drink, Laban, is a mixture of buttermilk and yoghurt and is accompanied by traditional bread and a tomato sauce.

A must-try in Oman is the shawarma, a traditional Middle Eastern sandwich. The Omani street tradition is to horn at a cafeteria to get Chai Karak. You can also order tea in a drive-through system, which is quite popular in the country. If you’re looking for more adventurous cuisine, you can try the renowned Hyderabadi Biryani. There are many other dishes that you should try, but the Omani street food is undoubtedly the most memorable. https://mastodon.social/@stevehacks

Mushaltat

Located on the coast, Oman’s food combines the flavours of the Mediterranean, India, and the Middle East. A staple street food is shawarma, the Omani equivalent of a Middle Eastern sandwich. It’s served in a pita bread wrap with pickled vegetables. A trip to Muscat isn’t complete without a stop at one of the country’s quaint cafes, where you can try shawarma made fresh with local spices.

Another popular dish is mushaltat, a mashed rice dish that’s made with boneless chicken. The meat is seasoned with cinnamon and black pepper, and then grilled in a pit in the sun for an entire day. The result is tender and juicy meat that falls off the bone. You’ll be pleasantly surprised by the flavor of the dish, and you’ll be glad you tried it! Try the saffron-infused rice or the meat-topped dish, known as madrouba.

If you’re looking for a more authentic Omani experience, try Zanzibar Island Restaurant & Coffee Shop in Muscat. Run by a Zanzibari Omani, this restaurant is a must-visit if you want to experience fusion Oman food. The restaurant’s menu features Omani delicacies, as well as fusion dishes. If you can’t find a home-style Omani restaurant, consider dining in a small restaurant in Al Ghubra.

Dates

Dates, the fruit of the date palm, are an important part of Omani cuisine. These succulent fruits are used in salads, in sauces, and in a variety of other dishes. Fresh dates are eaten plain, and dried dates are used to make date honey and dibs syrup. Although Oman is known for its savory dishes, dates also feature prominently in desserts. Let’s explore some of Oman’s delicious dishes using dates.

Oman’s culture is rich in hospitality, and this extends to its cuisine. Dates and Omani kahwa are widely available, and can be found in many restaurants, hotels, and businesses. You can also find Omani kahwa and dates at Al Makan Cafe, a popular café on the famous “Love Street” of Muscat. In addition to dining at Al Makan, you can buy Omani kahwa and dates at the supermarket chain LuLu.

Oman is home to hundreds of palm tree plantations, which produce mouth-watering dates. These delicious fruits are a staple in Omani cuisine and are a popular snack. Dates are a staple of Omani cuisine, and are often combined with coconut powder and sesame paste. Dates also play an important role in most Omani dishes, and they are an integral part of the Omani culture.

Shawarma

You must try this dish to appreciate the true taste of Arabian hospitality. It is a rice dish topped with meat and spices, including saffron. The flavorful dish will change the way you think of rice. Oman is known for its hospitality, and this can be seen in its cuisine. It is served during weddings and special occasions. In Oman, shawarma is a must-try!

While visiting Oman, you must taste shawarma and halwa. Oman has a unique fusion of cuisines. Try these 8 delicious dishes during your stay. They are both authentic and delicious. If you visit this country, you will be amazed by the diversity of Oman’s cuisine. There are plenty of places in Oman where you can sample this amazing cuisine.

To complement the shawarma, you must try Omani bread. This bread is made from flour, water, and salt, and served alongside a plate of halwa. You can also order a side dish of Omani chai, which is a rich black tea with cinnamon and za’atar. A typical Omani bread dish is the khubz ragag, made with a paper-thin Omani bread and topped with a fried egg and cheese.

Mishkak

Mishkak is a traditional Omani dish that you must try if you want to experience the country’s unique cuisine. The dish is a marinated meat that is grilled and served with bread and a fresh salad. This meal is also known as salona, which means’vegetarian curry’. There are several types of mishkak, including mutton, chicken, and beef.

Mishkak is also famous for its dates. They are a staple diet and served with Kahwa, an aromatic drink. These dates are a symbol of hospitality and can come in many shapes and flavors. Some people even eat dates as dessert. The three most common types of dates are Khalas, Khunaizi, and Fargh/Fard.

Mushaltat bread is made from refined flour. The dough is then filled with a favorite filling and baked until golden brown. Mishkak is also served with Leben, a refreshing drink made with yogurt, buttermilk, and pistachios. The Eid festival is a perfect time to enjoy this delicious Omani cuisine. The Omani people also eat Shuwa, a grilled dish, which is served with rice, sauces, and side dishes.

Halwa

If you are in Oman, you must try Halwa – a traditional dessert made of milk and sugar. This dessert is a laborious affair. The halwa-making process is very time-consuming as the process involves a lot of stirring and patience. The halwa is cooked in a pot over either gas or a large wood fire. It is often flavoured with cardamom and tahini. You can also find halwa served on a plate or spoon.

The dessert is a must-drink when visiting the country. Halwa is made of eggs, sugar, rose water, nuts, and honey. It is served with kahwa or dates. The country’s palm trees provide the dates, which are then mixed with rose water and nuts. Adding rose water to the mix makes the dessert even more flavorful. You should try Halwa in Oman if you are in the region.

Another Omani delicacy is the saffron-flavored kabuli, also called kabouli. This delicious dish is reminiscent of a biryani, but is prepared with lamb or chicken. The meat is wrapped in banana leaves and cooked underground for a day or two. It is served with rice and tomato sauce and is considered a delicacy in the region.

Facility management (FM) is a crucial function of a company that makes sure the convenience, functionality, and safety of the organization’s properties to create a favorable working environment for everyone. These people work in a variety of settings, including commercial places, universities, domestic complexes, medical facilities and other areas. Find Out More

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Depending upon its size, a company might utilize a single facility manager or a group of staff members who manage various elements of their places. For example, a large company might have a facility supervisor who supervises organizers, inventory assistants or upkeep workers. We can help

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Functions of facility management

Facility administration has two unique functions:

Hard facility administration: Difficult facility management refers to the physical buildings and important Systems like lighting, electrical and fire safety. Performing difficult facility management typically implies following laws and policies for building requirements, heating and cooling Services and fire prevention treatments.

Soft facility management: Soft facility administration focuses on elements that make a location more comfortable or visually attractive, like landscaping services and interior decorating. A company might choose which areas of soft facility administration are crucial for a business’ offices and retail places depending on the facilities’ purposes.

Our team of experienced facilities supervisors understand how homes work, with a broad technical knowledge of both difficult and soft services but more significantly a positive consumer focused technique.

Our service providers are not picked on size of business or turnover, however a desire to provide value, to work with us and our customers to be one group.

We pick our supply chain on Regional lines, we believe in Regional business and Regional economies, to promote Regional development.

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